Secret Spice Behind Hurricane’s Grill Accelerated Growth & Streamlined Operations

About Hurricane’s Grill

Since its inception in 1995 in Sydney, Hurricane’s Grill has charmed diners with its premium flame-grilled steaks and mouth-watering ribs. This Australian icon, renowned for its unique blend of South African, Portuguese, and modern Australian flavours, has won hearts globally. The secret? A legendary basting sauce passed down through generations, a perfect match for their celebrated ribs. Catering to all tastes, from meat lovers to vegetarians and pescatarians, Hurricane’s Grill offers an unforgettable dining experience.

With a vision to bring the iconic taste of Hurricane’s Grill to Dubai, Regulus Restaurants established a franchise in a prime location within the world’s largest mall, the Dubai Mall, right next to the iconic Burj Khalifa. The restaurant quickly garnered a loyal following, thanks to its exceptional steak cuisine and welcoming ambiance.

Building on this success, Hurricane’s Grill launched a second Dubai franchise at JBR Beach in March 2022, offering an upscale dining experience with a bar. This expansion is a testament to their global culinary excellence, blending Australian, South African, and Portuguese flavors.

Hurricane’s Grill chose Paperchase in 2019 to provide full-service accounting support to their bustling operations. The partnership and regional expertise has proved invaluable to the success of this growing restaurant business. Joe Van Jaarveld, the Group F&B Operations Director noted:

“As a popular restaurant located in the worlds biggest mall, The Dubai Mall, we are able to focus on what we do ‘serve great foodʹ and leave the administration and accounting to the Paperchase team, whose processes and procedures have simplified and reduced our on-site administration.”

As Hurricane’s Grill rapidly grows worldwide, maintaining robust financial oversight has become crucial, highlighting the need for Paperchase’s expert financial management to safeguard every detail.

Hurricane’s Grill faced inadequate financial insights in addition to financial security issues, such as incomplete monthly reports, and irregular supplier payment management. This lack of detailed analysis obstructed their ability to discern key trends and performance indicators, complicating their strategic planning and operational efficiency.

Consequently, the restaurant struggled to deliver timely and accurate data to stakeholders, impeding informed decision-making and growth. These issues in financial reporting and analysis substantially hampered their ability to achieve sustainable growth and profitability. Additionally, the inefficiencies in managing supplier payments further disrupted their overall operations.

Paperchase saw this as an exciting challenge. We quickly revamped their perplexed supplier payment system, boosting both financial security and operational efficiency. What started as a chaotic situation turned into a streamlined and secure financial framework, with the help of our expert team’s innovative solutions. Initially, we faced an urgent need to overhaul supplier payment management, as existing processes were inefficient and disorganised. This not only jeopardised financial security but also undermined overall operational efficiency.

As with many businesses, Hurricane’s Grill encountered complex legal and regulation changes during the pandemic. Paperchase became a reliable companion, offering steadfast support and expert guidance during a complex fiscal time.

SOLUTIONS Account integration & overall management

In addressing these challenges, Paperchase implemented a comprehensive financial restructuring plan. This involved integrating Hurricane’s Grill’s existing financial systems with our advanced accounting solutions & software tools. The integration was pivotal in providing real-time insights and comprehensive analytics, enabling Hurricane’s Grill to make informed financial decisions.

Paperchase assembled a team of expert accountants consisting of an AP and reporting specialist and two senior advisors to manage Hurricane’s Grill finances. Our team meticulously streamlined payment processes, standardised reporting protocols, and introduced sophisticated analytical softwares to deliver detailed weekly analytics and monthly management reports.

All of this was meticulously executed under the eagle-eyed scrutiny and expertise of The Hurricane Grill Account manager, Sanjeev Pandey, and Parth Patel the account handler who oversaw this comprehensive team. Bhavin Gandhi, Paperchase’s Assistant VP of Middle East Operations and his team provided essential hands-on service to the ownership and management of Hurricane Grill, regularly advising on their quarterly reports, maintaining constant availability for meetings, strategy development, and query resolution.

Mr. Van Jaarsveld highlighted how crucial Paperchase’s restaurant accounting team has been to their financial operations. “Having access to Bhavin’s team, and their professional attitude, prompt responses and excellent service standards and turnaround times, we now have that most valuable connection to an outsourced partner: trust.”

Wesupplemented our people-first approach by utilising cutting-edge technology for seamless data transfer and real-time synchronisation, to deliver detailed insights into sales performance. Additionally, we implemented stringent financial controls and verification processes to bolster account security and prevent fraud, ensuring their financial operations were secure and transparent.

Paperchase account management

At Paperchase, we transformed Hurricane’s Grill’s financial landscape with our comprehensive approach. By meticulously managing bookkeeping and sales forecasting, we provided clear, actionable insights to drive strategic decisions. Wecrafted crucial financial statements—balance sheets, income statements, and cash flow statements—that captured the essence of the company’s performance.

Thanks to Paperchase’s guidance, Hurricane’s Grill had the tools to navigate financial security challenges regarding attempted exploitation of sensitive data through a fraudulent invoice. The situation revealed the need to leverage enhanced oversight and robust security measures through Paperchase’s hospitality finance support.

Key Performance Indicators like gross profit margin and revenue growth rate were central to our strategy, offering a window into operational efficiency and financial health. This granular reporting, led by our expert account managers allowed Hurricane’s Grill to pinpoint inefficiencies, seize new opportunities, and master the complexities of the restaurant industry in this new region.

Also, during the Pandemic, Paperchase proved to be an indispensable ally. Our meticulous record-keeping and in-depth financial analysis provided crucial evidence of the Hurricane’s financial distress. Paperchase’s unwavering support and detailed documentation were vital in navigating the legal complexities and shielding Hurricane Grill from severe financial distress.

Paperchase supplier reconciliation

At Paperchase, we understand that supplier statement reconciliation is essential for Hurricane’s Grill. It’s like a financial check-up: suppliers provide their lists of outstanding invoices, and our expert team meticulously cross-checks these with our records. This meticulous process prevents missed credits and avoids duplicate invoices, ensuring everything is precise and accurate. By refining this procedure, we’ve not only streamlined Hurricane’s Grill’s financial operations but also enhanced their profitability and cleared outstanding payments efficiently.

Weekly analytics & reporting

Weekly accounts reporting and management for Hurricane’s Grill were diligently handled. Our team’s meticulous approach to maintaining compiled data from all Hurricane’s Grill’s AP (Accounts payables) & AR (Accounts Receivable) sources ensured that all financial transactions were accurately recorded, analysed, and reported consistently. By providing detailed weekly reports, we enabled the management team to have a clear, real-time understanding of their financial standing. This process involved tracking revenue, weekly expenses, and profitability.

Hurricane’s Grill’s perspective on Paperchase

Hurricane’s Grill has consistently lauded the exemplary services of Paperchase restaurant accounting services. Our client commends our commitment to punctual and precise reporting, which has become essential for making informed and timely business decisions.

Paperchase has diligently supported Hurricane’s Grill by offering a comprehensive suite of financial services. Our meticulous reporting and in-depth analysis have enabled them to gain a thorough understanding of their sales performance, identify emerging trends, uncover new opportunities, and address areas for improvement. This has significantly bolstered their operational efficiency.

Hurricane’s Grill credits Paperchase for its advanced reporting and strategic insights. Our financial guidance has been the secret sauce to their success, helping them thrive in the dynamic restaurant industry with clarity and precision.

Here’s what the Group F&B Operations Director, Mr. Joe Van Jaarsveld of Regulus Restaurant, had to say about Paperchase:

“Hurricane’s Grill Dubai Mall made the decision to outsource its monthly accounting needs to Paperchase Accountancy LTD and the decision has been affirmed as a sound business move thanks to the consistently professional service from Bhavin Gandhi and his team.

Hurricane’s Grill can focus on serving its guests in the firm knowledge that PaperChase is taking care of the books, supplier payments and monthly account preparation.

Many thanks to the team at Paperchase for being a true business support.”

Conclusion

Paperchase- the best accounting firm in Dubai providing tailored restaurant services- wealth management, bookkeeping, cash flow management, and more, took swift and vigilant response in unravelling Hurricane’s Grill’s financial hurdles. Wetake immense pride in being Hurricane’s Grill’s trusted bookkeeper, a role that allows them to focus on their bustling operations while we expertly manage their financial affairs.

From the outset, even before the challenges of the COVID-19 pandemic, Paperchase has been a steadfast financial partner, guiding Hurricane’s Grill through both prosperous and challenging times. Our team has consistently provided reliable support, offering a deep understanding of their needs and delivering precise solutions. Through our problem-solving expertise and commitment to excellence, we’ve been a dependable ally, ensuring their financial security and peace of mind.

Our meticulous attention to detail and unwavering support have allowed Hurricane Grill’s to focus on delivering exceptional dining experiences to their guests, knowing that their financials are in expert hands.